A face-to-face reception agent on video, available 24/7. The user starts a video call and speaks with a realistic avatar that listens, understands and answers in real time. Multilingual, zero wait time.
Voxa replaces the classic call center with a virtual advisor on video: the user launches a video call and speaks face to face with a realistic avatar that listens, understands and answers in real time, 24/7, in their language, with no queue. Midnight-blue + turquoise, dark-mode call screen. Full mobile & web mockups.
- Home & onboardingHook and reassurance: 'Talk to Voxa, face to face.' Video-call / voice-call buttons, end-to-end encrypted · GDPR.
- Choose the serviceThe assistant is routed to the right domain: tech support, sales & offers, complaints, HR, billing, or a free-form request.
- Live call (the core screen)Animated avatar, live subtitles, controls (mic, speaker, captions, hang up), a 'switch to audio' option. The voice orb pulses when Voxa speaks.
- Phone fallbackA free 24/7 Voxa number and a 'call me back in under 2 minutes' flow, for those who prefer voice.
- History & call endSummary, transcript and satisfaction after each call; dated history by service.
Customer service with no wait, with a human face, around the clock.